HIVnextMyVAS guides
HIV Community Health Module

Malaysia Virtualhealth Assistant System

User guide: MyVAS — HIV Community Health Module

For every MyVAS user under an MAF/MAC facility. Follow steps 1–4 the first time you receive an invitation; steps 5–6 whenever you need them.
  1. 1 · Check your email from MySejahtera
  2. 2 · First-time login
  3. 3 · Set a new password & verify your phone
  4. 4 · Complete your profile
  5. 5 · MyDigital ID
  6. 6 · Switch facility

1Check your email from MySejahtera

Your Facility Admin invites you as a Volunteer under your NGO facility. MySejahtera then sends an email titled MyVAS Invitation for [your name] from donotreply@mysejahtera.org.

  1. Open the email. It contains your username (your email) and a temporary password.
  2. Use the temporary password for your first login only.
  3. Do not forward or share the email with anyone.

No email? Check your Spam folder first — the invitation often lands there. If it's still missing, ask your PM/PC to check that the right email was entered.

2First-time login

  1. Go to myvas.moh.gov.my/checkin.
  2. Under Or, enter the email address that was registered for you.
  3. Tick the I'm not a robot reCAPTCHA box.
  4. Click Login, then enter the temporary password from the invitation email.

3Set a new password & verify your phone

You will be asked to create a new password straight away. It must have at least 8 characters, 1 uppercase letter, 1 number and 1 special character.

  1. Type your new password twice and click Save my new password. Write it down somewhere safe.
  2. Enter your mobile number and click Submit to receive an OTP.
  3. Enter the OTP. You'll see Your mobile number has been verified successfully. Continue to your profile (step 4).

MyVAS asks you to change your password every few months. A pattern that's easy to keep track of: YourName@NGO-1, then YourName@NGO-2 next time — only the number at the end changes. Note it down each time you change it.

4Complete your profile

  1. On the Home page, click the Profile settings icon at the top right, then My Profile.
  2. Upload a passport-style photo.
  3. Fill in the details exactly as they appear on your IC:
FieldWhat to enter
Full Name / IC No.As per your identity card (or passport)
Gender / Date of BirthSex at birth and your date of birth
SectorPrivate
Professional ID Type / NumberN/A / NA
Hajj Pilgrim registrationLeave blank
Specialisation / Sub-specialisationN/A
Non-governmental Organisations (NGOs)Choose your NGO, then enter your position and number, e.g. CHW1, PKK9, CHN3, PE2

Click Save Changes.

5Access MyVAS with MyDigital ID

MyDigital ID is becoming the single sign-on method for MyVAS (announced effective 1 August 2026). Make sure you have registered a MyDigital ID certificate, and check that the IC number in your MyVAS profile is correct — if it isn't, contact the MyVAS Helpdesk at myvashelpdesk@mysejahtera.org.

Register for MyDigital ID

Guide: digital-id.my. The app is on the Apple App Store, Google Play Store and Huawei AppGallery.

  1. Open the app, choose your language and tap Daftar Online (Register online).
  2. Tap Allow access. If prompted, go to Settings › Permissions and allow the camera and notifications — choose Allow only while using the app.
  3. Read the privacy notice, tick Ya, saya bersetuju and continue.
  4. Enter your personal email, then the OTP sent to it.
  5. Enter your full name and IC number.
  6. Complete e-KYC: photograph the front and back of your IC (no glare, the real card — not a photo on a screen or a laminated copy), then take a selfie facing straight ahead, eyes open, no glasses glare, not holding the card.

Log in on a computer

  1. Go to myvas.moh.gov.my/checkin and click Login With MyDigital ID.
  2. A QR code appears (valid for about 2 minutes). Scan it with the MyDigital ID app.
  3. Approve the request in the app.

Log in on a phone that has the MyDigital ID app

  1. Open MyVAS and tap Log masuk ke MyVAS.
  2. Tap Login With MyDigital ID.
  3. In the MyDigital ID app, tap YA to start verification.
  4. Tap Yes to send your Digital ID to sso.digital-id.my.
  5. Confirm with biometrics or your MyDigital ID password.

6Switch facility

Applies if your NGO has, or you work at, two or more sites.

  1. On the Home page, click the Profile settings icon at the top right.
  2. Click View more facilities (Lihat Lebih Banyak Fasiliti).
  3. Choose the facility you are working at today. Your daily entries are recorded under the selected facility.

Admin guide: adding users, facilities & other updates

For Program Managers, Program Coordinators and the admins responsible for a facility (role: Health Facility Admin).
  1. 1 · Open Manage Users
  2. 2 · Keep the facility's users current
  3. 3 · Add a user
  4. 4 · Remove a user
  5. 5 · Add a facility
  6. 6 · Other updates

1Open Manage Users

  1. On the Home page, click the Profile settings icon at the top right.
  2. Choose Manage Users. You'll see every user in the facility with their designation, role and status.

2Keep the facility's users current

Whenever staff join or leave, the PM/PC must make sure CHW accounts are managed in the facility they are assigned to.

  1. A PM/PC who changes position or leaves must first appoint a new Health Facility Admin.
  2. New CHWs are registered by the PM/PC as Volunteer.
  3. CHWs who leave must be removed from the facility (step 4).

3Add a user

In Manage Users, click Add User. A pop-up asks for the person's IC number. What happens next depends on whether they've used MyVAS before.

A new user (no MyVAS record)

  1. Search the IC. MyVAS shows User does not exist. Click Invite New User.
  2. Enter their Name, IC number and email.
  3. Designation: Volunteer. Role: Volunteer.
  4. Tick the HIV Community Health program checkbox.
  5. Click Send Invite. They receive the MySejahtera invitation email (user guide, step 1).

An existing user (already in MyVAS, same or another facility)

  1. Search the IC. MyVAS shows User exists with their details. Click Assign Role.
  2. Designation and Role: Volunteer, and tick the HIV Community Health checkbox.
  3. Click Confirm.
WhoRole to choose
CHW working at one facilityVolunteer
CHW working at two or more facilitiesHealth Facility User with Volunteer
PM / PCHealth Facility Admin

4Remove a user

Remove any staff member who is no longer active so they lose access to the facility.

  1. In Manage Users, click the name of the person to remove.
  2. At the top right of their profile, click Remove User.
  3. Check the details and click Confirm.

5Add a facility

A new facility or site must be requested from MyVAS through M&E at MAF/MAC.

  1. Complete the MyVAS Facility Administrator Application Form (Borang Permohonan Pegawai Tadbir Fasiliti MyVAS, form KKM/MYSJ/01-2022) issued by the Digital Health Division (BKD), Ministry of Health.
  2. In section A, fill in the applicant's details. In section B, tick Pentadbir Fasiliti and the facility type — for NGOs this is under Swasta / Badan Berkanun, program HIV Outreach — then the facility's full name and address.
  3. Send the completed form to your Regional Coordinator (RC), who will forward it to M&E.

6Other updates

Use the same form (section C, Kemaskini Akaun Sedia Ada) when a staff member needs to:

  • change the email address on their account,
  • be added as an administrator of another facility,
  • have a module added, or
  • change a facility's name.

Email and facility-name changes need agreement from the RC and M&E MAF/MAC first. Contact your Regional Coordinator for help.